RPRED PALM

Legal

Copyright & DMCA Policy

How copyright claims, DMCA notices, and counter-notices are handled for content on our services.

Effective date: [TODO — set at launch] · Applies to DECISION ENGINE and redpalm.ai

Overview

Red Palm respects intellectual-property rights and expects customers to do the same. This policy explains how to submit a copyright infringement notice under the Digital Millennium Copyright Act (DMCA), how counter-notices work, and our repeat-infringer policy.

If you believe content on redpalm.ai or on a service we operate infringes your copyright, send a notice to legal@redpalm.ai with the subject “DMCA Notice.” Note that customer websites are owned and controlled by the customers themselves; claims about a customer’s own site may need to be directed to that site’s owner or host.

02.DMCA Notices

A valid notice must include:

  • Identification of the copyrighted work claimed to be infringed.
  • Identification of the allegedly infringing material and its location (URL).
  • Your name, address, telephone number, and email address.
  • A statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information is accurate and you are authorized to act for the owner.
  • Your physical or electronic signature.

03.Counter Notices

If your content was removed and you believe the removal was a mistake or misidentification, you may submit a counter-notice with your contact details, identification of the removed material, a statement under penalty of perjury of good-faith belief in the error, and consent to the jurisdiction of the applicable court. If the claimant does not file a court action within the statutory window, the material may be restored.

04.Repeat Infringer Policy

We terminate, in appropriate circumstances, the accounts of customers determined to be repeat infringers.

05.Designated Agent & Contact

Copyright notices: legal@redpalm.ai.

TODO before launch

Register a designated DMCA agent with the U.S. Copyright Office and list the agent’s name and mailing address here before launch.

FAQ

I found my content on a customer’s website. Who do I contact?

Customer websites are owned by the customers. You may send a notice to legal@redpalm.ai, and where appropriate we will pass it to the customer, but claims may need to be directed to the site owner or its host.

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